Policy

Shipping Policy
In-stock items are shipped within 24 hours on all orders received by 1:00 PM EST. Be sure to include the method of delivery you desire, your name and address (including zip code) and your email address.

To order by phone call (506)-546-6464 or fax your order to (506)-546-1704.

Return Policy Gurantee
We do our best to ensure our products are free of any manufacturing defects. We will gladly accept any defective items back for full refund or exchange. In all cases, refunds will be made in the form of the original payment. Returned goods must be unworn and in their original condition. If for any reason you are not delighted with your purchase, we offer a 10-day satisfaction money back guarantee. If within 10 days of receiving your merchandise you are not satisfied with your purchase, please email: dkaratzios@franksfurs.com or phone 1-506-546-6464. You will then be given instructions on how to send back your merchandise. No returns will be accepted without prior authorization.

Please note all shipping charges are the responsibility of the customer. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price.
The return mailing address is:
Frank’s Furs Ltd.
197 Main St.
Bathurst, NB
E2A 1A6
Canada

Colors
We have made every effort to reflect the true colors of the items as accurately as possible. However, due to the differences in monitor settings we cannot guarantee that color you select will match 100% to the color displayed on your monitor.

We reserve the right to change our policies from time to time with no prior notice to you.